Compliance Policy
AML and transaction review policy
A concise overview of Funshell’s risk-based identity, transaction and record review for in-store services.
Requirements are assessed case by case. Store staff will explain the information needed under the current policy before a transaction proceeds.
Last updated: 2025-04-29
Purpose and scope
Funshell applies controls intended to reduce money-laundering, terrorist-financing, fraud and stolen-asset risk across in-store transactions and related services.
Risk-based customer review
The level of review depends on the payment method, transaction circumstances and risk indicators.
- •Identity and contact information where required
- •Transaction purpose and expected activity
- •Source of funds or digital assets where relevant
- •Wallet network, address and supporting transaction records
Enhanced review
We may request additional documents, clarification or supporting records when information is incomplete, the source is unclear, the activity is unusual or other risk indicators appear.
Records and privacy
Relevant identity, communication and transaction records are handled according to applicable requirements and internal retention controls. Access is limited to authorised operational, compliance and investigation purposes.
Refusal, delay and reporting
Funshell may delay or refuse a transaction when checks cannot be completed or risk remains unacceptable. Where legally required, information may be provided to an appropriate authority without advance notice.
Customer safety
Tell store staff immediately if a third party is directing the transaction, promising investment returns, demanding secrecy or controlling your device. Funshell never asks for a seed phrase, private key, password or verification code.