Privacy
Privacy Policy | Funshell
Learn how Funshell collects, uses, stores and protects personal data across the website, appointments, membership, KYC and in-store services.
Last updated: 2025-04-29
Data we collect
When you use website forms, appointment booking, membership or KYC flows, we may collect names, contact details, appointment details, enquiry content, identity verification data and necessary technical records.
The website may also record device information, IP address, language preference, referral page and basic interaction events through browser, analytics or security tools for safety, abuse prevention and service improvement.
How we use data
We use data to answer enquiries, arrange store visits, confirm quotes and transaction workflows, complete identity checks, meet AML and compliance obligations, provide support and improve the website experience.
Where required by law, regulatory obligations, risk controls or dispute handling, we may retain necessary records to evidence service steps and transaction responsibilities.
Sharing and retention
We do not sell personal data. Data is shared only where needed for service providers, compliance review, legal requirements, payment or security risk controls.
Personal data is retained for service, compliance, audit and risk-management needs; when no longer required, it is deleted, anonymised or access-restricted.
Your rights and contact
You may request access, correction or deletion of personal data. If statutory retention, AML duties or dispute handling temporarily prevents deletion, we will explain why.
For privacy or data-processing questions, contact Funshell via WhatsApp, phone or an in-store branch.
